Jerald C.
Mid-Level Operations Coordinator - Real Estate Transaction Support
Open to offersNew to PlatformAbout
Jerald C. is a results-driven Operations Coordinator specializing in Real Estate Due Diligence and Transaction Support, with extensive experience in supporting off-market property transactions and cross-border business workflows. Expertise in coordinating documentation, such as Section 32 Documentation and Flood Map Verification, is paired with the ability to streamline acquisition pipelines and support executive operations. Jerald's proficiency extends to tools such as RP Data, Dropbox Sign, and Google Workspace, crucial for managing CRM and documentation across Australian, US, and European markets. Additionally, Jerald supports business development managers by fostering agent relationships and maintaining transaction progression from opportunity review to contract execution.
Experience
Agent Success Coordinator
Dashdot · 2024 — 2026Conducted initial reviews and organized off-market property opportunities for acquisition evaluations. Coordinated the collection and verification of Section 32 documentation and rental appraisals from partner agents. Performed flood map verification to assess risk exposure and coordinated pre-purchase building and pest inspections. Reviewed inspection reports to itemize defects for internal assessment and monitored acquisition timelines for compliance with deadlines.Executive Operations Support | Logistics & Compliance Coordination
Company not specified · 2024 — PresentManaged vendor coordination and customs documentation processes. Oversaw invoice tracking and provided QuickBooks bookkeeping support. Facilitated order tracking and supplier communications while ensuring compliance documentation was accurate.NEMT Dispatcher
Boundless Care Inc · 2021 — 2023Coordinated non-emergency medical transportation rides, optimizing driver schedules for timely pickups and drop-offs. Managed the entire ride booking process, ensuring accuracy in scheduling and service reliability. Handled high volumes of inbound and outbound calls, professionally resolving client inquiries and schedule changes. Monitored daily dispatch operations to proactively address delays and service issues and maintained invoicing and billing records for financial reporting.Clients Success Specialist
InfoPay · 2021 — 2021Provided support to customers seeking online records, including vehicle ownership details. Assisted with refund requests and addressed inquiries to enhance client satisfaction and retention.Real Estate Lead Generation
CaliOffers · 2020 — 2021Reached out to prospects via SMS to gauge interest in selling properties and conducted calls to set appointments with clients. Submitted leads into Podio for further evaluation.Talent Acquisition Specialist
PSG GLobal Solutions · 2020 — 2021Sourced resumes for job orders using various platforms and conducted phone interviews to pre-screen candidates. Managed the scheduling of interviews and engaged in recruiting passive candidates through phone calls and emails.Professional - Workforce Planning
Sutherland Global Services · 2018 — 2020Monitored contact center performance, ensuring service levels were maintained. Managed agent schedule adherence and produced productivity reports to support decision-making. Adjusted staffing schedules based on call demand trends to enhance operational efficiency.Billing Specialist & Sales Expert (AT&T Account)
Company not specified · 2016 — 2018Assisted customers with billing inquiries and payment processing across high-volume call queues. Resolved billing discrepancies while recommending appropriate products and service upgrades. Delivered customer experience by maintaining communication and problem resolution.
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