Jeraldine N.

Jeraldine N. is a highly motivated and detail-oriented professional with over 5 years of comprehensive experience as a Customer Service Representative and Sales Representative. She also boasts 2 years of expertise as an Appointment Setter. Throughout her career, she has excelled in problem-solving, team collaboration, and leveraging data-driven strategies. Her proficiency is demonstrated through her proven capabilities in cold calling, lead generation, customer relationship management, and sales support. Jeraldine has a track record of exceeding targets while thriving in fast-paced, high-pressure environments. In her role as a Customer Service Representative from 2019 to 2024, she managed customer inquiries and resolved complaints with a professional approach. As a Sales Representative in 2018-2019, she was responsible for promoting products, fostering customer relationships, and achieving sales targets. Furthermore, Jeraldine has experience in education as an English as a Second Language Teacher, enhancing her strong communication and teaching skills. She holds a Bachelor of Elementary Education from STI West Negros University, Philippines.