Jeremiah R.

Jeremiah R. is a former Customer Service Representative with three years of experience in the BPO industry, primarily engaged in handling accounts across sectors like telecommunication, healthcare, technical support, and bank collections. He expertly managed outbound and inbound calls to address customer queries. His work experience includes notable tenures at companies such as Sykes Asia, where he was involved in adult chatting, as well as Conduent Philippines and Alorica Teleservices Inc. where he was recognized as a Top 2 Agent for the month. With technical proficiency in software like Hubstaff, Infloww, Salesforce CRM, Zoom, and Microsoft Office, Jeremiah is now transitioning into the Virtual Assistant industry to broaden his skill set. He has developed strong abilities in negotiation, critical thinking, and communication throughout his professional journey.