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Jeremiah J. — Mid-Level BPO Sales Representative from Philippines

Jeremiah J.

Mid-Level BPO Sales Representative

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jeremiah L. is an experienced BPO Sales Representative and SEO Specialist with a background in the business process outsourcing industry and digital marketing domains. Having worked at Results-CX, Concentrix, Emapta, Foundever, and 411 BPO Company, he has promoted BPO solutions such as customer support, telemarketing, and back-office services to clients, and contributed to Real Defense by providing sales support for antivirus, VPN, and security software products. At Emapta, he handled chat-based customer support for e-commerce clients, while as a TMS Admin Officer, he managed parking violations and compliance for clients in Australia and New Zealand. His core competencies include SEO strategies, keyword research, and technical SEO knowledge, enabling visibility improvements and organic growth for businesses he serves.

Experience

  • Non-voice CSR - TikTok Shop (Buyer)

    Emapta · 2024 — 2025
    Assisted customers through non-voice channels, addressing inquiries and ensuring a seamless shopping experience.
  • Sales Representative - Real Defense

    Concentrix · 2024 — Present
    Marketed various cybersecurity solutions, including antivirus and VPN software, ensuring the delivery of quality products aimed at protecting customer data and personal information.
  • Chat Customer Support

    Foundever · 2024 — Present
    Provided quality resolutions to customer inquiries regarding their packages, striving for satisfaction in every transaction.
  • Sales Representative

    Results-CX · 2021 — 2023
    Promoted the services of a Business Process Outsourcing (BPO) company to potential clients, focusing on enhancing operational efficiency and showcasing solutions including customer support, telemarketing, and back-office services.
  • Back Office Admin

    411 BPO Company · 2023 — Present
    Supported administrative operations within the back office, focusing on organizational efficiency.
  • TMS Admin Officer

    Secure Parking
    Handled traffic violation cases related to car park rules in Australia and New Zealand, investigating and validating offenders and illegal parking incidents.
  • SEO Specialist

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    Helped improve website visibility on search engines like Google and Bing by increasing organic traffic and optimizing for higher search engine result rankings.

Skills & Expertise

Education

  • Food & Beverages
    Vicente Madrigal National Highschool · 2016 — 2018
  • Bread & Pastry
    Vicente Madrigal National Highschool · 2016 — 2018

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