Jericho

Jericho M. is a strategic Social Media Manager with over five years of experience in the e-commerce sector, specializing in client relations and online sales growth. Leveraging expertise in platforms such as Shopify and the Meta Business Suite, Jericho has a proven track record of optimizing sales funnels and driving revenue increase by 35% through data-driven promotional strategies. With proficiency in Canva, Photoshop, and Capcut, he creates compelling visual content to boost engagement and conversion rates. His professional journey includes successfully scaling merchant revenues via targeted digital ad campaigns and enhancing brand aesthetics for mobile delivery systems. Currently, as a Merchant Support Advisor at TaskUs, Jericho integrates social media channels with Shopify for improved social commerce and offers coaching to align backend systems with marketing strategies. His prior roles have honed his skills in technical support, escalation resolution, and client relationship management, emphasizing performance optimization and customer satisfaction.