Jeriel M.
Mid-Level CRM Specialist
Open to offersNew to PlatformAbout
Jeriel A., a distinguished Go High Level Specialist, excels in managing and optimizing CRM systems and building efficient sales and marketing infrastructures. With a focused career at GoHighLevel since March 2026, Jeriel has honed expertise in creating and managing sales funnels, landing pages, workflows, and automations. His acumen extends to email and SMS marketing automation, pipeline management, and lead generation. Previously, from November 2022 to May 2023, Jeriel provided outstanding customer support, showcasing proficiency in managing inquiries, resolving issues, and processing customer orders. He leverages a strong background in sales and customer service to enhance customer acquisition and retention, supported by skills such as CRM data organization and third-party tool integration. His strategic approach ensures optimized processes and improved company-client engagement.
Experience
GHL Specialist
null · 2026 — PresentManaged GoHighLevel CRM, created sales funnels and landing pages, and set up workflows and automations including email and SMS marketing. Oversaw opportunity and pipeline management, handled calendar, forms, and survey setups, and facilitated lead generation and nurturing. Engaged in customer relationship management, appointment setting, and provided sales and support services. Conducted reporting and data management while optimizing and automating processes.Customer Support
null · 2022 — 2023Responded to customer inquiries through chat, email, phone, and CRM platforms. Assisted with product and service questions, resolving complaints and issues promptly and professionally. Processed orders, refunds, exchanges, and account updates, while providing updates on order status, bookings, and service requests.
Skills & Expertise
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