Jeriz E.

Jeriz E. is a results-driven professional with over five years of experience in the BPO industry, notably in quality assurance, performance coaching, and process improvement. At Six Eleven Global Services, Jeriz served as a Team Leader for content moderation, overseeing agent performance and enforcing product listing standards to maintain e-commerce integrity. As a VA Specialist for a U.S.-based solar panel company, Jeriz managed administrative support tasks, including appointment scheduling, lead generation, CRM data entry, and customer follow-ups. Previous roles at Prime Inbox Incorporated and EAV Outsourcing involved coordinating SSA hearings, communicating between attorneys and clients, conducting in-depth interviews for Social Security Administration applications, and maintaining confidentiality and accuracy in documentation. Jeriz holds a Bachelor of Secondary Education, majoring in English.