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Jerome B. — Mid-Level Healthcare Virtual Assistant and Administrative Specialist from Philippines

Jerome B.

Mid-Level Healthcare Virtual Assistant and Administrative Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jerome B. is a Healthcare Virtual Assistant and Administrative Specialist with significant experience supporting executive leadership in healthcare environments. From September 2025 to July 2026, he served as an Executive Assistant to the COO at Heritage Health Network in California, where he excelled in data migration and encoding sensitive patient records through platforms like eClinicalWorks (eCW), Availity, and IEHP Portal, ensuring 100% data accuracy and upholding stringent PHI confidentiality. Jerome is HIPAA-certified, adept in US health insurance frameworks such as IEHP, Molina, and Health Net. His role required collaboration with clinical leadership to optimize patient care processes, and he skillfully managed high email volumes and executive calendars while adhering to compliance regulations. His background in Mechanical Engineering, coupled with his structured approach, contributes to enhancing workflow efficiency and reliability in healthcare systems.

Experience

  • Executive Assistant to the COO & Data Encoder

    Heritage Health Network · 2025 — 2026
    Migrated sensitive patient records and clinical data across platforms such as eClinicalWorks (eCW), Availity, CareDirector, and IEHP Portal, ensuring data accuracy and safeguarding PHI confidentiality. Utilized various insurance portals, including IEHP, Molina, and Health Net, to verify patient details and update Member Information Forms (MIFs). Documented logs of patient outreach calls in eCW to maintain accurate tracking for billing purposes. Collaborated with the CEO, COO, and Care Team Managers on Lead Care Manager (LCM) allocations to improve patient care and streamline workflows. Managed the COO's large volume of emails, coordinated calendars, and handled care team assignments in compliance with HIPAA guidelines.

Skills & Expertise

Education

  • Licensed Mechanical Engineer
    PRC · — — 2023
  • Bachelor of Science in Mechanical Engineering
    Technological Institute of the Philippines - Manila · 2017 — 2022

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