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Jerson F. — Mid-Level Customer Service Representative from Philippines

Jerson F.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jerson I. is a seasoned professional with over five years of experience spanning customer service, technical support, and sales retention, having contributed to notable companies like Comcast and Titan Outsourcing. He has honed his skills in marketing and social media management, effectively promoting products and services to enhance brand reputation and customer engagement. Jerson's expertise extends to real estate, where he excels in cold calling and appointment setting. With a parallel career in education, he has demonstrated proficiency as a Teacher I, managing classrooms, developing lesson plans, and integrating educational technology. Additionally, his role in healthcare administration at American Auto Repair Coverage involved coordination with medical professionals and managing patient follow-ups. Jerson also brings creative flair as a video editor, effectively executing tasks such as video editing and file organization. His diverse skill set underscores a commitment to delivering exceptional service and supporting organizational growth.

Experience

  • Virtual Assistant – Video Editor

    A+ Virtual Staffing Agency · 2023 — 2024
    Handled video editing tasks while providing virtual assistance to various projects.
  • Virtual Assistant

    Transcom · 2021 — 2023
    Provided remote assistance and support to various clients while managing administrative tasks.
  • HealthCare Medical Account - Administrative Coordinator

    American Auto Repair Coverage · 2021 — 2022
    Conducted calendar management and handled data entry while supporting medical office operations and patient follow-ups.
  • Teacher I

    Dep-ed · 2016 — 2021
    Managed classroom activities and lesson delivery, while assessing student performance and integrating educational technology.
  • Logistics Coordinator

    Comcast · 2013 — 2016
    Coordinated and tracked shipments using TracxTMS, liaising with drivers and warehouses.

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