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Jesa M. — Senior Administrative and Sales Specialist from Philippines

Jesa M.

Senior Administrative and Sales Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Jesa Mae L. is a highly adaptable and results-driven professional with over seven years of experience in administrative and sales roles across industries like hospitality, pharmaceuticals, and retail. She has honed her skills in supervising operations and team coordination, demonstrating a strong track record in enhancing customer experience and streamlining workflow. At Hizon's Catering and Services, Jesa optimized sales processes, implemented promotional activities, and managed inventory, contributing significantly to client satisfaction and operational improvements. At Mango and Zara Trinoma, she focused on improving customer service and sales transactions, leading to a noticeable increase in sales targets. In her administrative roles at Rana Pharmaceutical Inc. and Janet's Catering, Jesa implemented cost-control measures and streamlined office operations, achieving substantial efficiency gains. Her proficiency with POS systems, financial software, and inventory management has made her a valuable asset in optimizing supply levels and ensuring smooth transaction processes.

Experience

  • SALES ASSOCIATE

    Hizonʼs Catering and Services · 2023 — 2024
    Optimized sales processes and strategies for customer engagement, enhancing client satisfaction. Developed promotional activities to boost brand visibility and sales. Managed inventory, ensuring product availability, and trained new hires to improve service delivery.
  • SALES ASSOCIATE

    MANGO · 2023 — 2023
    Provided personalized fashion advice to enhance customer service and drive satisfaction. Managed product displays for optimal visibility and conducted sales transactions accurately. Assisted in marketing campaigns and handled customer inquiries to maintain organizational reputation.
  • CASHIER / SALES ASSOCIATE

    ZARA TRINOMA (ISCI) · 2022 — 2023
    Managed checkout processes with precision and assisted customers in finding products. Contributed to the store's sales goals through effective upselling and maintained awareness of current promotions. Took part in inventory control to ensure proper stock organization.
  • ADMINISTRATIVE ASSISTANT

    Rana Pharmaceutical Inc. · 2022 — 2022
    Streamlined administrative workflows to enhance office efficiency. Managed scheduling and logistics for senior staff while overseeing database management for sensitive information. Coordinated communications between departments to support organizational cohesion.
  • CATERING SUPERVISOR

    Janetʼs Catering · 2016 — 2022
    Led operations for large-scale catering events, ensuring high-quality service. Supervised a team to improve operational efficiency and managed vendor relations while orchestrating event logistics. Enforced health and safety protocols and evaluated post-event feedback.
  • ADMINISTRATIVE ASSISTANT

    Janet's Pares House · 2016 — 2022
    Enhanced administrative procedures to increase workflow efficiency. Handled bookkeeping tasks and coordinated staff schedules for improved satisfaction. Maintained communication channels within the organization and supported marketing activities.

Skills & Expertise

Education

  • BSc Hotel & Restaurant Management
    Iloilo Science College of Fisheries · 2014 — 2016

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