Jesette E.

Jesette E. is an accomplished professional with extensive experience in the BPO industry, gaining over four years of expertise. She has spent three years specializing in healthcare insurance and a year focusing on travel accounts, including cruise and airline services. Jesette's role as an Inside Sales Representative at Teleperformance allowed her to excel in both outbound and inbound sales calls, leveraging her negotiation skills and ability to build rapport quickly to meet and exceed sales targets. In her capacity as a Customer Service Representative, she effectively managed high volumes of customer inquiries and issues, enhancing her ability to handle sensitive information while maintaining high problem-solving and time management skills. Jesette's career is marked by her solid track record of combining sales-driven results with customer-centric service, demonstrating her adaptability and proficiency in crafting positive customer experiences.