Jesiel L.

Jesi L. is a seasoned Travel Consultant with expertise in managing travel bookings and customer support. From 2015 to 2017, Jesi worked at Teleperformance, and from 2018 to 2022 at EXL Services, focusing on arranging passengers' flights, hotels, and car rentals using advanced tools such as Sabre and Amadeus GDS. His role included handling bookings, cancellations, alterations, and managing travel itineraries for business travelers with American Express. In 2022, Jesi transitioned to a Customer Support Ambassador at TDCX, where his duties expanded to managing guests and hosts in hospitality settings, assisting with cancellations and listing management via various communication channels. Jesi holds a BS in Hospitality Management from the University of San Jose Recoletos, completed in 2012, and brings a robust understanding of the travel and customer service industries.