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Jessa M. — Mid-Level Social Media Manager from Philippines

Jessa M.

Mid-Level Social Media Manager

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Hi! I’m Jessa Mae, a creative and detail-oriented Virtual Assistant passionate about helping businesses grow through organized support, engaging content, and strong online presence.


I specialize in Social Media Management, Customer Service, Graphic Design, Short-Form Video Editing, and Administrative Support. I enjoy working behind the scenes to help brands stay consistent, professional, and connected with their audience.


Over the years, I’ve gained experience creating social media content using Canva, editing short-form videos for platforms like TikTok, Instagram Reels, and Facebook, managing customer inquiries, scheduling content, handling admin tasks, and supporting day-to-day business operations. I understand how important it is for businesses to have someone reliable, proactive, and easy to work with and that’s exactly the kind of support I aim to provide.


I’m highly adaptable, a fast learner, and someone who values clear communication and quality work. Whether it’s creating eye-catching graphics, responding to customers professionally, organizing workflows, or helping maintain a consistent online presence, I always make sure tasks are completed efficiently and with attention to detail.

What makes me different is my combination of creativity and customer support experience. I don’t just create content, I also understand how to connect with audiences and represent a brand professionally. I’m the type of person who genuinely cares about helping clients save time, reduce stress, and focus more on growing their business.


Here are some of the services I can help with:

• Social Media Management

• Canva Graphic Design

• Short-Form Video Editing

• Content Scheduling

• Customer Service Support

• Administrative Assistance

• Email & Calendar Management

• Data Entry & Organization


I’m always open to learning new tools and improving my skills to provide better support for my clients. My goal is to build long-term working relationships by delivering reliable, creative, and high-quality work.

If you’re looking for someone dependable, organized, creative, and passionate about helping your business succeed, I’d love to work with you.

Experience

  • Social Media Manager / Graphic Designer / Video Editor

    CRIVER VA’S · 2024 — 2025
    Oversaw social media management, graphic design tasks, and video editing projects to enhance online presence.
  • Appointment Setter / Cold Caller

    TAYLORED COMP · 2023 — 2024
    Conducted cold calling and set appointments, aiming to establish connections with potential clients.
  • Customer Service Representative

    CONCENTRIX SAN LAZARO · 2022 — 2023
    Handled customer inquiries and provided support, focusing on delivering quality service in a fast-paced environment.
  • General VA & Social Media Manager/Graphic Designer/Marketing

    SMART ELINK · 2021 — 2022
    Managed various social media platforms, designed marketing materials, and provided general virtual assistance.
  • English as Second Language Teacher

    51 TALK · 2020 — 2021
    Instructed students in English as a second language, focusing on enhancing language skills and communication.
  • Customer Service / Sales and Insurance Representative

    EXPEDITE BPO · 2018 — 2019
    Responded to customer requests and involved in sales and insurance processes, ensuring client satisfaction.

Skills & Expertise

Education

  • Bachelor of Science in Hotel and Restaurant Management
    SAINT COLUMBAN COLLEGE

Photos

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