Jessa M.
Mid-Level BPO Content Moderator
Open to offersNew to PlatformAbout
Jessa Mae C. is a detail-oriented professional with 2 years of experience as a Content Moderator at Alorica Philippines, within the fast-paced BPO industry. Based in Cebu City, she specialized in content review and data handling, consistently meeting quality and productivity targets while processing high volumes of user-generated material. Her responsibilities included labeling, flagging, and removing policy violations, applying objective decision-making to maintain policy compliance and ensure platform safety. Jessa Mae C. demonstrated proficiency in data management tools such as Google Sheets & Excel and utilized Canva, Notion, and AI-based tools including ChatGPT. She maintained strict confidentiality of sensitive information and contributed to quality assurance in documented workflows.
Experience
Content Moderator
Alorica Philippines · 2023 — 2026Conducted reviews and labeling of user-generated content, ensuring strict confidentiality of sensitive information. Accurately flagged and removed content that violated policies, contributing to improved platform safety and adherence to daily productivity targets. Utilized established guidelines for objective decision-making, which reduced errors and upheld quality assurance benchmarks.
Skills & Expertise
Education
- Senior High SchoolAsia College of Technology · 2016 — 2018
- Junior High SchoolUniversity of the Visayas Minglanilla · 2013 — 2016
- Elementary SchoolBacay,Tulay Elementary School · 2006 — 2012
Interested in this professional?
Sign in as an employer to save this profile or invite Jessa M. to a job.
Sign in as an employer