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Jessa D. — Senior Sales and Customer Service Specialist from Philippines

Jessa D.

Senior Sales and Customer Service Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jessa D. is a dynamic and results-driven Sales and Customer Service Specialist known for her extensive experience in corporate account management, client negotiations, and office administration. At JCDC Office Equipment Trading, she excels as a Freelance Sales Agent by leveraging her deep product knowledge to identify and pitch office solutions to clients while negotiating favorable agreements. Her tenure at Elite Machines Inc. saw her managing corporate accounts, streamlining workflows, and driving sales through structured telemarketing and compelling product demonstrations. Her proficiency in managing sales reporting and customer support operations has enhanced efficiency across teams. Jessa's skills in client relations, telemarketing, and Microsoft Office Suite are further complemented by her administrative expertise, including document management and sales reporting, contributing to an improved alignment between sales and customer services.

Experience

  • Freelance Sales / Commission Agent

    JCDC Office Equipment Trading · 2024 — Present
    Utilized extensive product knowledge to target and pitch office equipment solutions to potential clients. Engaged in negotiation of contract terms and pricing with local businesses. Presented sales solutions effectively while maintaining clear communication to ensure client satisfaction.
  • Sales Representative

    Elite Machines Inc. · 2003 — 2024
    Oversaw corporate accounts and identified new product requirements, providing detailed specifications to the product development team. Delivered high-quality technical support for client inquiries and streamlined clerical workflows through interdepartmental coordination. Created comprehensive sales reports and professional correspondences, including quotations and business letters. Developed sales leads through telemarketing efforts and conducted product demonstrations for corporate clients, analyzing competitor products to strategically position internal offerings. Restructured the customer service department to enhance communication with sales teams, reducing administrative tasks.
  • Counter (Cashier) / Party Host

    Burger King Corporation · 2002 — 2002
    Coordinated event planning and cashiering tasks for parties and bulk orders. Provided assistance to clients through menu inquiries and tailored offerings to their event needs. Employed telemarketing tactics to promote local corporate catering and party hosting packages while ensuring accurate tracking of restaurant materials and documentation of deliveries.

Skills & Expertise

Education

  • Bachelor of Science in Office Administration
    St. Jude College (Manila) · 2001 — 2004
  • Secondary Education
    E. Rodriguez Jr. High School (Quezon City) · 1997 — 2001
  • Primary Education
    San Jose Elementary School (Quezon City) · 1991 — 1997

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