JESSA Q.

Jessa Q. is a seasoned professional with a Bachelor of Science in Business Administration, majoring in Marketing Management from WCC Antipolo. Currently serving as a Senior Dropship Customer Service representative at Intelegencia BPO LLC, Inc., Jessa manages customer inquiries through email for an Australian account, ensuring issues are resolved efficiently while maintaining high service quality standards. Her previous roles include Branch Administrator at RAM Food Products, Inc., where she supported inventory management and staff coordination, and Senior Relation Officer / CSR at Apex Ecommerce Solution, focusing on client relations and e-commerce operations. Jessa's expertise spans Customer Service & Email Support, Administrative & Branch Operations, and proficiency in Microsoft Word, Excel, and PowerPoint, leveraging her skills in diverse operational roles to support organizational goals and enhance team performance.