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Jessa M. — Mid-Level Virtual Assistant Specialist from Philippines

Jessa M.

Mid-Level Virtual Assistant Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Jessa Mae P. is an experienced professional who has worked across administrative support, education, dental healthcare, manufacturing, and business process outsourcing. As a General Virtual Assistant/Administrative Support specialist at Carole’s House Cleaning, Jessa Mae P. efficiently managed scheduling, client communication, and operational logistics using platforms like Yelp and Zenbooker. Previously, she served as a Quality Assurance Specialist/Virtual Assistant at Sky Blue Services Corp., ensuring product and service quality through quality control & inspection, process improvement, and customer service. Her background includes roles as a transcriptionist for SmartScribe, online ESL tutor at Spicus Co. Ltd., telemarketer for Gabtech Global, dental assistant in medical clinics, and machine operator at Nanox Phils. Inc., demonstrating reliable English communication and active attention to detail within diverse business environments.

Experience

  • GENERAL VIRTUAL ASSISTANT/ADMINISTRATIVE SUPPORT

    CAROLE’S HOUSE CLEANING · 2025 — 2026
    Oversaw comprehensive scheduling and logistics via specialized platforms, coordinated client communications, resolved operational issues, and supported various administrative tasks, including preparing accurate schedules and invoices.
  • QUALITY ASSURANCE SPECIALIST/VIRTUAL ASSISTANT

    SKY BLUE SERVICES CORP. · 2024 — 2025
    Ensured products and services adhered to defined quality standards, identified defects, enhanced processes, and fulfilled customer expectations while performing additional tasks.
  • TRANSCRIPTIONIST

    SMARTSCRIBE · 2020 — 2025
    Interpreted and transcribed audio files into written documents utilizing appropriate terminologies.
  • TELEMARKETER

    GABTECH GLOBAL · 2024 — 2024
    Engaged potential customers via phone to promote products or services, updated customer data, and communicated the benefits of those offerings.
  • ONLINE ESL TUTOR

    SPICUS CO. LTD. · 2018 — 2024
    Conducted lessons while creating an engaging learning environment, accommodating the varying needs of students.
  • DENTAL ASSISTANT

    DENTIST AND YOU DENTAL CLINIC · 2015 — 2018
    Assisted dentists by managing patients, instruments, and supplies during dental procedures.
  • MACHINE OPERATOR

    NANOX PHILS. INC. · 2013 — 2015
    Maintained high-quality production by ensuring machines operated efficiently at full capacity and were properly serviced.
  • DENTAL ASSISTANT

    BRITANNIA MEDICAL CLINIC · 2011 — 2013
    Supported dentists by handling patients, along with the instruments and supplies required during treatments.

Skills & Expertise

Education

  • Secondary Education
    Angeles City National High School · 2005 — 2010
  • Primary Education
    Sta. Teresita Elementary School · 1999 — 2005

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