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Jessa M. — Mid-Level Virtual Assistant from Philippines

Jessa M.

Mid-Level Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
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About

Jessa D. is a dynamic professional experienced as a Virtual Assistant, Customer Service Representative, and Data Entry Specialist. Her expertise lies in administrative support, client communication, and meticulous data management. At Support Zebra in Cagayan de Oro, she efficiently managed email inboxes, calendars, and administrative workflows, providing top-notch customer support while maintaining accurate records. Jessa also thrived as a Marketing VA/Social Media Manager at Riders Destination Motoworks, where she performed high-volume data entry and managed databases with impeccable accuracy. Her proficiency in CRM systems such as Salesforce and HubSpot, along with strong capabilities in Microsoft Office and Google Workspace, enhances her capability to deliver results and improve organizational efficiency. Educated with a Bachelor of Science in Pharmacy from the University of San Carlos, she seeks to bring her skills and reliability to a forward-thinking organization.

Experience

  • Marketing VA/Social Media Manager

    Riders Destination Motoworks · 2025 — 2026
    Executed high-volume data entry tasks with a focus on accuracy and efficiency. Verified and corrected data within the company databases, ensuring integrity. Assisted customers by addressing inquiries and resolving issues. Organized files and maintained digital records for accessible retrieval.
  • Customer Service Representative

    Support Zebra · 2024 — 2025
    Managed email inboxes and calendars while efficiently streamlining administrative workflows. Provided customer support through email, chat, and phone, addressing inquiries in a timely manner. Maintained precise records and updated databases, ensuring high accuracy. Utilized CRM tools for tracking customer interactions and follow-ups. Prepared necessary reports, spreadsheets, and documentation.

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