Jesseca C.

Jesseca R. C. is a dedicated and detail-oriented professional specializing in customer service, technical support, and healthcare quality assurance. At Ubiquity Careers Philippines, she excels as a Review Utility Analyst, performing comprehensive quality reviews and analysis of medical records to ensure adherence to hospital guidelines. Her expertise extends to conducting thorough quality checks and maintaining confidentiality in healthcare information handling. Previously, at Concentrix and Panasiatic Solutions as a Customer Service Associate and Representative, respectively, Jesseca effectively resolved customer issues related to technical support and account inquiries, while promoting telecom services. Her ability to provide accurate information and maintain excellent customer service is underpinned by her skills in customer relationship management and problem-solving. Jesseca holds a Bachelor of Science in Office Administration from Carlos Hilado Memorial State University, which complements her strong documentation management and data entry capabilities.