Jessica D.

Jessica C. is a dedicated customer service professional with over six years of experience across various sectors such as telecommunications, healthcare, and food delivery. She has expertly handled customer inquiries, provided technical support, and facilitated sales through appointment setting and cold calling. In her role at Tech Mahindra, she supported Sprint mobile network customers with technical issues and billing concerns. Her tenure at TeleTech involved managing customer service for the Verizon account, focusing on billing and service inquiries. Jessica further honed her customer service skills in healthcare while at Sykes Asia Inc., managing both outbound calls for patient scheduling and inbound queries related to benefits and claims. Her keen ability to build positive client relationships was pivotal in her recent role as a Business Associate at ClevrCare, where she engaged in lead generation and appointment scheduling using her communication skills and professionalism. With a background in education from the College of Technological Sciences, Jessica effectively applies her skills in communication and organization across all her professional endeavors.