Jessica C.
Junior Bilingual Executive Virtual Assistant
Open to offersNew to PlatformAbout
Jessica C. is a highly experienced Executive Virtual Assistant known for her exceptional ability to support C-level executives and founders across U.S. and LATAM time zones. With over three years in the field, she excels in executive calendar management and stakeholder communication, ensuring seamless international operations. Her proficiency in both English and Spanish enhances her capability to handle bilingual communications. Jessica stands out for her expertise in using AI productivity tools such as ChatGPT and Claude to automate workflows, achieving a 15-20% faster turnaround on recurring tasks. Her role extends to managing executive inboxes, preparing documents, and maintaining data-privacy protocols. In previous positions, she improved customer satisfaction at Spondylus Dive Center by streamlining client communications and online bookings, and maintained impeccable CRM data accuracy while working for Ian Houghton Company. Her educational background includes a degree in Communication Sciences from National University of Piura.
Experience
Executive Virtual Assistant
Independent · 2025 — PresentManage executive inboxes, coordinate calendars, and prepare documents for multiple clients, minimizing scheduling conflicts through proactive time-blocking. Act as the main contact for client inquiries, maintaining response times under 2 hours during U.S. business hours. Utilize ChatGPT and Claude to automate administrative tasks, reducing turnaround time by approximately 15–20%. Handle sensitive communications and confidential documents adhering to strict data privacy protocols. Develop and maintain SOPs and workflow documentation to ensure operational continuity across clients.Administrative Assistant
Spondylus Dive Center · 2023 — 2025Oversee bilingual client communications and online bookings for an internationally-focused dive center, achieving high customer satisfaction rates. Create digital tracking systems in Notion and Trello that streamline administrative processing time by 30%. Coordinate schedules for instructors and guides across various time zones, ensuring smooth daily operations for multiple concurrent bookings. Manage payment records, track expenses, and coordinate with international suppliers.Bilingual Receptionist
Alma Loft Hotel · 2025 — 2025Serve as the main point of contact for international guests, managing reservations, check-ins, and front-desk operations in a busy hospitality environment. Provide exemplary customer service in both English and Spanish, consistently receiving positive feedback from guests.Virtual Assistant
Ian Houghton Company · 2022 — 2023Oversee executive calendars and facilitate recurring meeting coordination across U.S. time zones, ensuring no missed appointments. Organize high-volume daily email communications, maintaining inbox-zero standards. Ensure 100% data accuracy in CRM databases while preparing reports, SOPs, and internal documentation. Collaborate within a remote, cross-cultural team using Google Workspace, Slack, and Zoom.
Skills & Expertise
Education
- Bachelor's Degree in Communication SciencesNational University of Piura · 2016 — 2020
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