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jessica B. from Philippines

jessica B.

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jessica B. is an experienced Virtual Assistant based in Mandaue City, Philippines, with a background in customer service, administrative support, and sales telemarketing. She has supported business operations in the communications industry at AmeeraTel Inc. by generating leads and promoting services through outbound calls, handling objections, and maintaining detailed records. At Foundever, she served as a Customer Service Representative in the health plan sector, assisting clients with inquiries, billing, and claims—adhering to high confidentiality standards. Her service crew position at Porfin Trading Corporation further developed her abilities in order processing, customer interaction, and workspace management. Jessica is skilled in data entry, email management, and Canva graphic design, utilizing tools such as Microsoft Office, Google Workspace, and major social media platforms.

Experience

  • Sales Telemarketer

    AmeeraTel Inc. · 2025 — 2025
    Executed outbound calls to generate leads while promoting company services. Communicated the advantages of products to potential customers. Maintained thorough records of customer interactions and follow-ups. Addressed objections professionally to enhance customer engagement.
  • Customer Service Representative (Inbound)

    Foundever · 2024 — 2025
    Assisted customers with inquiries related to health plan benefits, billing, and claims. Provided clear, accurate information while upholding data confidentiality. Addressed customer concerns effectively while adhering to high service standards.
  • Service Crew

    Porfin Trading Corporation · 2023 — 2023
    Provided excellent customer service, ensuring positive interactions. Processed customer orders accurately, including cash/card transactions. Kept workspaces organized to support smooth daily operations.

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