Jessie J.
Mid-Level Aftersales Engineer
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Jessie J. C. is a seasoned Technical and Commercial Sales Professional specializing in the aftermarket sales engineering industry, particularly for Industrial Rotating Equipment in the Oil, Gas, and Petrochemical sectors. With four years of robust experience as an Aftersales Engineer at Hitachi Saihati Engineering Services Co., Ltd, Jessie achieved annual aftersales goals up to 95% by employing strategic management and strong client relationship skills. They expertly handled client requests from Middle Eastern petrochemical companies, preparing technical and commercial proposals and managing quotations and shipments with precision. Additionally, Jessie possesses advanced skills in Orders & Client Account Management, Strategic Planning, and negotiating contracts, ensuring high levels of customer satisfaction. Earlier, Jessie honed project management skills, overseeing significant projects such as the SAFCO Air Intake Modification and SABIC KAYAN Turn Around. Jessie's background contributes to their effective communication and adeptness in managing cross-functional team dynamics across large-scale projects.
Experience
Aftersales / Service Engineer
Hitachi Saihati Engineering Services Co., Ltd · 2013 — 2018Engaged in effective sales strategies as an Aftersales Engineer. Worked closely with clients to assess and prepare Spare Parts for overhauling or repairing Industrial Rotating Equipment, including Motors, Compressors, Gears, and Pumps. Processed Request-For-Quotation/s (RFQ/s) submitted by petrochemical companies across the Middle East region. Conducted product verification and coordinated with the Mother Unit in Japan to generate Technical and Commercial proposals tailored to specific customer requirements. Managed the preparation and delivery of proposals, followed up on status, and ensured alignment with production lead times. Provided technical and commercial support for Industrial Rotating Equipment operation and maintenance. Generated sales or service contracts, processed orders, and managed delivery logistics, ensuring fulfillment through effective shipping document preparation and communication. Oversaw project exploration phases and lifecycle management in the oil, gas, and petrochemical sectors, coordinating engineering and management roles across project development phases.Project Manager
Saudi Total Refining Petrochemical Company Jubail (SATORP Turn Around and Inspection 2018) · 2018 — 2018Chosen team members with the required skills for the 2018 SATORP Turn Around and Inspection involving 34 High Voltage Electrical Motors. Ensured the availability of necessary tools before project commencement. Held daily meetings with Plant Managers to evaluate completion percentages and project status while maintaining communication with the workshop for any repair or overhaul needs. Supervised the completion of inspections and coordinated testing procedures, ensuring detailed reports were developed and submitted upon project completion.Project Manager
SABIC KAYAN JUBAIL · 2015 — 2015Recommended the inclusion of Japanese Hitachi Centrifugal Compressor Specialists prior to the scheduled Turn Around and Inspection. Confirmed availability of tools and spare parts in advance. Processed Purchase Orders for early reservation of specialists and coordinated logistical arrangements for their travel and accommodation. Conducted daily meetings with Plant Managers to monitor project progress, ensuring consistent communication with the workshop for additional part fabrication and supporting the specialists throughout the inspection process.Project Manager
SABIC SAFCO JUBAIL (Saudi Arabian Fertilizer Company) · 2014 — 2014Selected skilled team members for the SAFCO Turn Around and Inspection 2014, ensuring adequate tool supply for the Air Intake modification. Conducted daily meetings with Industrial Plant Managers and Area Plant Supervisors to report on project status and completion percentages. Maintained constant communication with the workshop regarding necessary fabrication tasks, supervising the modification process until completion.Marine Navigation System Aide
Heinrich Group of Companies · 2011 — 2014Served as an assistant to the Captain, employing Electronic Nautical Charts for safe navigation in restricted waters. Maintained records of positional changes and provided distance and estimated time of arrival information during voyages.QA/QC Inspector
Ming Hwei Enterprises · 2008 — 2010Managed factory maintenance projects to ensure safety and efficiency within the facility. Enforced environmental safety standards and optimized scheduling based on machine capacities. Oversaw preventative maintenance activities and monitored production quality and delivery timelines.Medical Sales Representative
Allied Pharmaceuticals Incorporated · 2007 — 2008Handled documentation for product sales while fostering relationships with existing customers through effective follow-up. Timely delivered products, established new customer accounts, and reported sales issues to management. Focused on building customer relationships and maintaining high standards of communication.
Skills & Expertise
Education
- Bachelor of Science in Electronics and Communications EngineeringUniversity Of Saint Louis of Tuguegarao · 1997 — 2005