Jessie M.
Mid-Level Food Service Manager
Open to offersNew to PlatformAbout
Jessie M. has been integral to the operations of Cravia INC. LLC, specifically within Cinnabon Seattle's Coffee in the UAE, since 2008. With extensive experience as an Outlet Assistant Manager/Store In Charge, Jessie excels in managing daily operations, achieving sales targets, and implementing stringent cash handling and inventory controls. Jessie supervises and trains a dedicated team, enhances service standards, and ensures outlet quality and hygiene. Her role spans multiple cities, including Abu Dhabi and Dubai, where she monitors outlet performance, handles wastage, and oversees financial reporting to maintain operational efficiency. Previously, as a crew leader and crew member, she honed customer service skills, maintained quality standards, and contributed to a welcoming customer environment. Her educational foundation includes a Bachelor of Science in Tourism, Hotel, and Restaurant Technology from Northern Christian College in the Philippines.
Experience
Outlet Assistant Manager/ Store In Charge
Cravia INC. LLC (Cinnabon Seattle's Coffee) · 2008 — 2025Led daily outlet operations, focusing on sales targets, cash handling, and inventory control. Managed the adherence to quality, hygiene, and service standards while handling reporting, wastage, and petty cash.Crew Leader
Cravia INC. LLC (Cinnabon Seattle's Coffee) · 2012 — 2022Oversaw staff and operational activities, ensuring effective coordination throughout daily operations. Managed inventory and finances by monitoring raw materials and handling emergency purchases while supervising cashiering and cash deposits.Crew Member
Cravia INC. LLC (Cinnabon Seattle's Coffee) · 2008 — 2012Provided customer service by greeting customers and assisting with product knowledge. Conducted rolling, mixing, cleaning, and cashiering tasks while adhering to company standards for quality and presentation.House Keeping
Forest Inn · 2002 — 2005Cleaned and sanitized guest rooms and public areas, changing linens and restocking supplies to ensure guest comfort. Reported maintenance issues while following safety protocols.Service Crew
Cindy's Bakery and Restaurant · 2002 — 2003Took customer orders and processed payments, ensuring a smooth customer experience. Prepared food and bakery items while maintaining cleanliness in dining and work areas.Service Crew
Jollibee Foods Corporation · 1999 — 2000Handled customer orders and managed payments for efficient service delivery. Assembled and prepared food items to meet quality standards while keeping the store environment clean.
Skills & Expertise
Education
- Bachelor of Science: Tourism, Hotel and Restaurant TechnologyNorthern Christian College - Laoag City, Philippines · 2002 — 2003
- SecondaryIlocos Norte National High School - Loag City, Philippines · 1997 — Present
- PrimaryF. Camaquin Elementary School - Philippines · 1993 — Present
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