Jessieca H.

I don't just fill a VA role, I run operations. Six years in sales coordination taught me how to keep things moving even when everything's urgent, and that's what I bring to your team. I supported the order-to-invoice process in SAP, so juggling quotations, invoicing, and reports without dropping the ball? That's second nature to me. I've also picked up CRM tools like HubSpot and GoHighLevel along the way, and I've done real, paid work for a client based in the US, researching property markets he actually used for his business. I'm detail oriented, I ask the right questions upfront, and I'll tell you straight if something's not working instead of just nodding along. If you want someone who treats your business like it's her own, that's me.

• Real Estate Property Researcher | Freelance/Independent Project

  Cash Homebuyers America · 2026 — 2025
  Conducted research on home median prices, active listings, and pending home sales in North Carolina and Ohio. Gathered and compiled property data using Zillow and organized findings into structured reports for client review.

• Sales Coordinator

  CW Marketing & Development Corporation · 2017 — 2023
  Facilitated client interactions from inquiry to transaction completion while ensuring effective communication and customer satisfaction. Produced accurate sales quotations and addressed product inquiries without delay. Managed the order processing workflow, prepared invoices, and kept daily transaction records organized. Enhanced organizational efficiency through precise documentation practices. Handled phone communications with clients and merchandisers, addressing inquiries and coordinating orders efficiently.

• HR Encoder

  CW Marketing & Development Corporation · 2017 — 2017
  Maintained employee records and personal information through data encoding. Updated employee schedules and ensured the accuracy of data entries. Processed billing reports for submission to the agency.

• Logistics Staff & Warehouse Clerk

  Western Marketing Corporation (Central Warehouse) · 2015 — 2015
  Oversaw warehouse documentation and maintained accurate paperwork. Utilized computer systems to encode and update logistics records. Managed incoming calls from delivery drivers and coordinated delivery updates. Supported daily logistics operations and contributed to team coordination.

• Bachelor of Science in Information Technology

  MARINDUQUE STATE UNIVERSITY · 2009 — 2013