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Jester A. — Mid-Level Virtual Assistant from Philippines

Jester A.

Mid-Level Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

I am an experienced Virtual Assistant with a strong background in lead generation, client relations, CRM management, and administrative support. In my role with Alan Wood of RE/MAX Plus, I provided administrative and marketing support that enhanced brand visibility and promoted real estate services through scheduled social media content. I conducted outbound calls to qualify prospective home buyers, built rapport through personalized communication, and supported client engagement throughout the sales process.

Previously, I worked as a Data Quality Analyst at Alta Resources, where I managed sensitive data for Johnson & Johnson while ensuring compliance with regulatory standards. My responsibilities included data quality analysis, timely documentation, issue resolution, and supporting pharmacovigilance and product safety activities.

I also served as a Lead Verification Specialist at AMTEC Global Solution Inc., where I led verification campaigns, maintained data accuracy and consistency, and contributed to campaign improvement initiatives. These experiences strengthened my attention to detail, analytical thinking, and problem-solving abilities.

I hold a Master's Degree in Management major in Public Administration and a Bachelor's Degree in Political Science. Combined with my professional experience, these qualifications have helped me develop strong analytical, communication, and decision-making skills that I bring to every project and client relationship.

Experience

  • Virtual Assistant

    Alan Wood of Remax Plus · 2022 — Present
    Delivered virtual administrative and marketing assistance, with a focus on lead generation and client service. Conducted outbound calls to assess prospective home buyers and identify client needs for follow-up. Created and scheduled social media content to enhance brand visibility and promote real estate services. Facilitated client engagement through timely follow-ups, birthday greetings, and other communications aimed at relationship-building.
  • Data Quality Analyst

    Alta Resources · 2019 — 2022
    Managed sensitive and confidential data for Johnson & Johnson, ensuring compliance, data accuracy, and adherence to internal policies and regulatory standards. Reviewed reports concerning adverse events and product quality complaints, applying established data quality controls. Maintained timely and precise documentation, coding, and updates in relevant systems for pharmacovigilance activities. Escalated identified issues according to company procedures to support effective risk assessment.
  • Lead Verification Specialist II

    AMTEC Global Solution Inc. · 2018 — 2018
    Oversaw multiple verification and qualification campaigns across education, automotive, and financial services to meet targeted lead generation objectives. Engaged in both outbound and inbound outreach to confirm prospect information and assess eligibility for education programs and loan consolidation services. Qualified leads based on predefined criteria, ensuring alignment with client requirements. Maintained comprehensive and accurate records in tracking systems to uphold data quality across campaigns.

Skills & Expertise

Education

  • Juris Doctor
    Philippine Law School
  • Master's in Management Major in Public Administration
    Philippine Christian University
  • Bachelor's of Arts in Political Science
    University of Caloocan City