Jestony C.

Jestony C. is a seasoned call center agent with over 14 years of comprehensive experience in various customer service and technical support roles. He began his career as a Customer Service Representative at Globe, providing essential support within the telecommunications sector. Transitioning to a Telesales Agent for a travel website, he expertly communicated flight, hotel, and car service offerings. His tenure includes significant experience as an IT Helpdesk Associate with Sutherland Global Services, focusing on Intuit QuickBooks where he specialized in payroll and sales tax queries for Canadian clients. He has also effectively managed technical support queries for GoDaddy's domain registration and website hosting services. Currently, Jestony serves as a Technical Helpdesk Consultant at Tata Consultancy Services, supporting pharmaceutical employees at Sanofi. A graduate in Mass Communications majoring in Journalism from Western Mindanao State University, he is proficient in digital literacy, computer use, and has strong verbal and written communication skills. Fluent in English, Filipino, and Spanish, he is well-equipped to handle diverse work environments.