Jesus A.
Senior IT Infrastructure Manager
Open to offersNew to PlatformAbout
Jesus Alfonso Q. is an experienced IT Supervisor and infrastructure specialist with over 20 years devoted to IT management across manufacturing and outsourcing industries in Mexico. At Vishay La Laguna, he administers a PANDUIT-certified network, manages Windows Server environments, oversees cybersecurity compliance, virtual infrastructure with VMWare, and leads PRTG server monitoring, ensuring reliable service for daily operations. Previously at Global Telesourcing and Grupo Revuelta, Jesus Alfonso Q. performed extensive Active Directory and cloud administration, enabled virtualization strategies, executed vulnerability mitigation, and managed both local and Azure cloud resources. His background includes designing data center solutions, supporting IT start-ups in manufacturing, and maintaining critical IT services, database administration, and business continuity planning.
Experience
IT Supervisor
Vishay La Laguna · 2022 — PresentServed as Network Administrator, ensuring that the entire managed network was PANDUIT certified through design, administration, monitoring, and troubleshooting. Acted as Windows Server Administrator, maintaining service availability and ensuring systems were current and functional. Managed cybersecurity efforts focused on vulnerability mitigation, adhering to company policy guidelines for vulnerability scores. Oversaw a virtual environment using VMWare, keeping it secure and up to date. Operated Active Directory with a focus on user, group, and GPO management. Supported daily operations by addressing user needs via a ticketing system that consistently met requested service effectiveness levels. Led the PRTG support group, managing server and sensor operations. Utilized PowerShell scripting for various tasks.IT Infrastructure Cloud & Server Specialist
Global Telesourcing Mexico · 2021 — 2022Managed Active Directory through installation, user and group management, GPO management, and troubleshooting. Administered Windows Server, handling DNS, DHCP, IIS, and SMB functionalities. Monitored Azure AD to ensure synchronization between cloud and on-premise servers. Assisted the DBA in managing SQL Server databases. Conducted cybersecurity measures by detecting and mitigating vulnerabilities. Administered PRTG servers and engaged in PowerShell scripting. Managed VMWare VCenter, overseeing VM deployment, monitoring, updates, and troubleshooting. Provided training for junior administrators.Infrastructure Manager
Grupo Revuelta · 2019 — 2021Acted as Active Directory Administrator, focusing on installation, user and group management, GPO management, and troubleshooting. Administered VMWare VCenter for VM deployment, monitoring, updates, and troubleshooting. Handled design, administration, monitoring, and troubleshooting of network infrastructure. Engaged in cybersecurity initiatives and database administration for SQL Server. Built strategic alliances with suppliers to enhance resource availability. Provided daily operational support and supervised staff. Managed backup, restore, disaster recovery planning, and business continuity planning. Oversaw CCTV administration.Network Administrator
Grupo Revuelta · 2003 — 2019Performed duties as Active Directory Administrator involving installation, user and group management, GPO management, and troubleshooting. Managed VMWare VCenter for the deployment, monitoring, updates, and troubleshooting of virtual machines. Designed, administered, monitored, and troubleshot network infrastructure. Participated in cybersecurity efforts and acted as Database Administrator for SQL Server. Established strategic alliances with suppliers and offered daily operational support. Supervised staff and engaged in backup, restore, disaster recovery planning, and business continuity planning. Managed CCTV administration.
Skills & Expertise
Education
- Master’s degree in information technology managementUniversidad TecMilenio · 2020 — 2021
- Degree in Computer Systems EngineeringInstituto Tecnologico de la Laguna · 1996 — 2000