Jesus N.

Jesus N. is an accomplished professional in the fields of financial management, customer service, and virtual assistance with a background in Business Administration with a major in Financial Management at the University of Immaculate Conception, having completed 72 units. Proficient in both English and Tagalog, Jesus enhanced insurance claim processes by improving accuracy and reducing error rates, which led to quicker approvals. While working at Concentrix, Jesus resolved customer issues, contributing to high satisfaction ratings, and managed content moderation by effectively tagging profiles based on niche areas. At GetJump, as a Virtual Assistant, he expertly handled customer service through various communication channels, managed schedules, set appointments, and undertook tasks in social media management and video editing. His tenure at CNM Philippines saw him process orders, track shipments, and manage customer interactions, supported by his key skill in AI Annotation. His practical skills are underscored by certifications in Video Editing Masterclass, Facebook Ads, and Social Media Management.