Jewel G.

Jewel Grace A. is an Information Technology professional with practical experience as an Intern at IntelliSmart Technology Inc. in Quezon City. While there, she focused on the diagnostics and troubleshooting of internet connectivity, specifically addressing network cables and modem/router functionality to improve user experience. She was responsible for monitoring and maintaining remote desktops, ensuring seamless operations and minimal downtime. By providing remote technical support through platforms like AnyDesk and TeamViewer, Jewel Grace A. contributed to enhanced response times and higher user satisfaction. Her educational background includes a Bachelor of Science in Information Technology from Quezon City University and technical training in LEGO Educational Robotics and Computer Technical Training. She is highly skilled in MS Office Suite for documentation and data management within the technology services sector.