Jhennelyn I.
Mid-Level HR Administrative Specialist
Open to offersNew to PlatformAbout
Jhennelyn I. is an accomplished HR Admin with a robust background in human resources management, specializing in maintaining employee records and ensuring compliance with company policies. From November 2024 to May 2026, she effectively managed HR operations at Pacific Care Facilities, where she processed onboarding documents, tracked employee documents, and collaborated with HR teams for smooth onboarding processes. Prior to this, she served as an Administrative Support professional at Strategy Financial Group, coordinating HR communications and scheduling employee events. Jhennelyn's career spans roles such as a Front Desk Concierge at Thunderbird Resort and Casino and as a Subject Matter Expert at Sitel in Baguio, Philippines. With a Bachelor of Science in Administration and Business Management from Saint Louis University, she excels in using credentialing tools and databases, social media, Microsoft Office, and Salesforce. Her achievements include numerous awards at Sitel, reflecting her commitment to excellence and skillful management.
Experience
HR Admin
Pacific Care Facilities · 2024 — 2026Processed onboarding documents for new hires, including health screenings, resumes, and required forms to prepare for orientation. Verified and tracked pending or expiring employee documents, ensuring compliance through the use of credentialing tools and databases. Collaborated with employees and the HR team to manage document requirements and support effective onboarding workflows.Administrative Support
Strategy Financial Group · 2023 — 2024Managed daily HR communications via text and email to coordinate with candidates, employees, and leads efficiently. Maintained accurate documentation of employee inquiries and processed leads to ensure smooth HR operations. Organized schedules for orientations, seminars, and company events, facilitating reservations and follow-ups for a positive employee experience.Talent Acquisition Specialist | Sourcer | Referral Specialist
BroadPath · 2021 — 2023Guided and supported trainees in presenting company products and services. Specialized in handling supervisor and manager calls, while working closely with Team Leaders to assess performance and identify career advancement possibilities.Subject Matter Expert
Sitel, Baguio Philippines · 2016 — 2021Led and assisted trainees in presenting products and services. Focused on supervisor and manager calls, and collaborated with Team Leaders to evaluate performance and provide feedback on career advancement opportunities.Front Desk Concierge
Thunderbird Resort and Casino · 2014 — 2014Served as the first point of contact for guests, checking them in according to their reservations and addressing inquiries. Directed phone calls and coordinated travel plans while maintaining company culture to ensure guests felt welcomed.Hotel Kitchen Staff
Thunderbird Resort and Casino · 2014 — 2014Ensured cleanliness and proper sanitation of all kitchen areas, including food preparation and storage spaces.
Skills & Expertise
Education
- Bachelor of Science Administration and Business ManagementSaint Louis University · 2009 — 2015
- High School DiplomaSaint Louis High School - Philex · 2006 — 2009
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