Jhessa M.

Jhessa Mae R. is an experienced professional in the fields of virtual assistance, HR support, and administrative coordination with over three years of experience. Her academic journey includes studying towards a BS in Tourism Management at the International School for Hotel & Restaurant Management and completing a Senior High School strand in Accountancy Business and Management at the Saint Peregrine Institute. Professionally, she has served as a Hotel Reservations Agent at CXI Services Inc., a Logistics Coordinator at TaskUs, and a Virtual Assistant specializing in tax refund leads. Additionally, she worked as an HR Specialist on a contract basis with Delta Airlines, where she managed payroll, HRIS data, and supported global staff travel benefits. Jhessa Mae demonstrates proficiency in CRM management, payroll administration, and client relations, complemented by effective communication skills across call, chat, and email platforms. Her career reflects a strong ability in handling diverse responsibilities, ensuring compliance with regulatory requirements, and optimizing operational workflows.