Jheymeree C.

Jheymeree C. is a detail-oriented professional with over 8 years of experience in the realms of customer service and fraud detection. She has honed her expertise in multichannel support, skillfully managing inquiries and resolving complex transaction disputes through phone, chat, email, and SMS platforms. In her prior role as a Fraud Analyst at JP Morgan & Chase, she investigated fraudulent activities and addressed disputes for unauthorized transactions. Her experience extends to technical troubleshooting, having resolved issues for mobile banking applications while serving Verizon business accounts at Accenture. In her entrepreneurial venture, Summer Sels, she oversees operations, social media marketing, and customer engagement. Adept with platforms such as Zendesk and HubSpot, she excels in Data Analysis, Risk Assessment, and account management, demonstrating a robust capacity in enhancing administrative efficiency and brand loyalty.