Jhezrylle-Mon M.

Jhezrylle-Mon M. is a seasoned IT Technical Support professional with more than six years of experience in service desk operations, client-facing support, and managed services. His career showcases a robust expertise in infrastructure management, security operations, and user training. In his role as a Technical Consulting Engineer at Next Info Tech Solution Inc., he provided comprehensive managed IT services with tasks ranging from security monitoring via SecHub to monthly MSOC client readouts. His skills extend to hardware troubleshooting, wireless heatmapping, and firmware upgrades, ensuring efficient issue resolution with minimal downtime. At Cargo Padala Express Forwarding Services Corporation, Jhezrylle-Mon executed key programs in cybersecurity, including vulnerability assessments and phishing simulations, significantly enhancing security posture. As part of his responsibilities at CIS-BAYAD CENTER INC., he not only addressed software and network-related issues but also contributed to IT personnel training, increasing operational efficiency across partner organizations.