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Jhonelle A. — Junior Customer Service Associate from Philippines

Jhonelle A.

Junior Customer Service Associate

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Jhonelle A. is a seasoned professional with a strong background in customer service and food and beverage services. She worked at Mcdonald’s Eastland Heights Cogeo as a Service Crew member from 2021 to 2024, where she applied her expertise in customer interaction and operational tasks. Her career expanded into the customer service industry with her role as a Customer Service Associate at Sagility in Quezon City from 2019 to 2021, improving her skills in communication and problem-solving. Currently, she serves as an Assistant Store Manager at Philippine Seven Corporation in Mandaluyong City, leveraging her proficient management capabilities. She holds a National Certificate II in Food and Beverage Services and completed a certification in Basic Computer Literacy, equipping her with versatile technical skills applicable across various business domains. Jhonelle is driven by her educational foundation from Marikina Polytechnic College and Antipolo National High School, alongside her primary education at Pilgrims Montessori Academy.

Experience

  • Service Crew

    Mcdonald’s Eastland Heights Cogeo · 2021 — 2024
    Performed various customer service tasks, ensuring a pleasant dining experience for patrons.
  • Customer Service Associate

    Sagility · 2019 — 2021
    Provided assistance to customers, addressing inquiries and resolving issues promptly.
  • Assistant Store Manager

    Philippine Seven Corporation
    Supported store operations, contributing to management processes and team coordination.

Skills & Expertise

Education

  • Tertiary
    Marikina Polytechnic College · 2019 — 2023
  • Senior High School
    Antipolo National High School · 2017 — 2019
  • Secondary
    Antipolo National High School · 2013 — 2017
  • Primary
    Pilgrims Montessori Academy · 2007 — 2013

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