Jhonny D.

Jhonny R. is a Healthcare Virtual Assistant based in Ozamiz City with practical experience in pharmacy operations and healthcare administrative support. At Watsons Philippines, Jhonny assists pharmacists by managing prescription inquiries, dispensing-related tasks, and maintaining accurate medical data entry and inventory documentation. With earlier roles as a Customer Service Representative at EXL Philippines and Convergys in Cebu City, Jhonny developed proficiency in patient communication, customer support, and strict compliance with data protection protocols, achieving multiple Top Customer Service Advocate recognitions. Jhonny is skilled in administrative tasks within healthcare and service-driven environments, and is adept at using Microsoft Office, Google Workspace, and pharmacy inventory systems, consistently supporting patient needs and business operations.