Jhovanni V.
Mid-Level Food Service Supervisor
Open to offersNew to PlatformAbout
Jhovanni V. has a wealth of experience in the food and beverage industry, specializing in customer service and management. Through roles such as Bartender/Supervisor at Modesto Publika in Malaysia, and as a Head Bartender at Mandala Coffee, Jhovanni honed skills in inventory control, quality assurance, and staff training. Known for implementing administrative functions such as generating operational reports and analyzing staff performance, Jhovanni continuously seeks efficient methods to reduce costs and improve service. Other key competencies include proficiency with Point-of-Sales (POS) systems and maintaining a composed demeanor under pressure. With an educational background in Hotel and Restaurant Management from TESDA Training Center, Jhovanni's career reflects a commitment to delivering quality hospitality services.
Experience
Head Bartender
Mandala coffee · 2018 — 2019Oversaw all operations for both front and back of house within the restaurant. Handled administrative functions to ensure efficient service and operations.Bartender / Supervisor
Modesto publika · 2015 — 2018Maintained inventory control and ordered supplies based on stock requirements. Generated weekly, monthly, and annual reports while ensuring quality control for all food served. Provided mentoring and coaching to new employees, facilitating training sessions for staff and conducting briefings prior to work. Analyzed staff evaluations and feedback to enhance customer experiences and resolved guest concerns to foster a positive atmosphere.Barista / Supervisor
Grandpa sizler · 2013 — 2013Described menu items and suggested products to customers while preparing beverages according to established recipes and presentation standards. Ensured customer service stations were adequately stocked and completed opening and closing duties for each shift. Engaged in self-initiated learning of artistic designs for beverage presentation.
Skills & Expertise
Education
- Vocational courseTesda Hotel and Restaurant Management Training Center
- GraduateNorth Fairview High School
- GraduateFairview elementary school
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