Jhunalie J.

Jhunali J., a graduate of BS Hotel and Restaurant Management from St. Paul University Dumaguete, is a dedicated professional with over eight years of experience in customer service and administrative roles. She excels in handling international customer interactions via phone, email, and chat, showing proficiency in complaint handling and inquiry resolution. Her career includes roles such as Virtual Assistant for FutureSavvy in the UK, where she managed scheduling and data entry, and Customer Relations Specialist with Allianz Care Australia, delivering empathetic support to health insurance clients. Additionally, Jhunali has supported business growth by aiding customer acquisition and sales support at Inspiro Relia Inc., and familiarizing UK business owners with financial products as a Sales Associate at Bgcomm Contact Solutions Inc. Her technical support experience at Sykes Asia Inc. underscores her technical problem-solving abilities, effectively guiding international customers. Jhunali is also fluent in English and TEFL-certified, enhancing her communication skills across diverse platforms.