Jiether P.

Jieth P. is a Customer Support Specialist with significant expertise in supporting Shopify-based e-commerce and dropshipping operations across multiple international markets, including Germany, the Netherlands, Denmark, the United Kingdom, the United States, Colombia, and Mexico. With over three years of professional experience, Jieth has honed their skills in managing customer inquiries, order management, refunds, returns, and supplier coordination. Jieth adeptly handles disputes and chargebacks, utilizing platforms like PayPal and Klarna for resolution and chargeback prevention. At Venusto, Jieth excelled in processing 80–100 customer emails daily while efficiently managing dispute resolution using tools such as Gorgias, Richpanel, and Google Sheets. Their role extended to supporting brands including Garcia & Rodriguez, Goodiemall, and Venthia, ensuring seamless customer experiences and operational compliance.