Mid-Level BPO Customer Support Specialist
Open to offersNew to PlatformJiezelme R., a dedicated professional from the Philippines, boasts over five years of experience in customer service within the BPO industry. A graduate with a Bachelor of Science in Forestry from the University of Southeastern Philippines, Jiezelme effectively transitioned into roles requiring strong problem-solving and multitasking capabilities. From 2020 to 2021 at Alfalink Corporation, Jiezelme honed these skills by processing a high volume of insurance claims and maintaining accurate documentation. With a tenure at Alorica Philippines from 2021, Jiezelme further refined their abilities in technical support and customer service, amicably resolving complex billing inquiries and excelling in sales to enhance customer value. Proficient in Microsoft Office and Google Workspace, Jiezelme seeks to deliver exceptional service in a remote or flexible setting.
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