Jigar S.
Senior QA Engineer
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About
Jigar S., a proficient Senior QA Engineer, has over 10 years of comprehensive experience managing the Software Testing Life Cycle (STLC) across diverse sectors like InsurTech, HealthTech, EdTech, Hospitality, and E-Commerce. Located in Ahmedabad, India, Jigar excels within Agile/Scrum environments, having worked on over 100 applications with zero client escalations and delivering consistent production releases. Specializing in tools and technologies such as Postman for API testing and Sofy for Mobile Automation, he ensures each release meets the highest standards. At Relevance Lab, Jigar coordinated thousands of test cases to enhance cross-functional team collaboration and defect resolution efficiency. Previously, at Mangalam Information Technology, he strengthened stakeholder relationships, aligning QA goals with business objectives while conducting impactful QA training. His contributions at Injala Inc. include developing test data and scenarios, documenting software requirements, and driving seamless UAT processes.
Experience
Senior QA Engineer / QA Project Owner
Relevance Lab (formerly Cignex Datamatics Pvt. Ltd.) · 2025 — PresentManaged end-to-end QA for multiple significant software releases within an Agile/Scrum framework, preventing post-release defect escapes across sprint cycles. Constructed and executed over 500 test cases in Zephyr, ensuring full requirement-to-defect traceability and thorough test coverage. Led Android device testing on more than 10 hardware form factors, assessing layout consistency, responsiveness, compatibility, and performance standards prior to each release. Collaborated with cross-functional engineering teams to identify, prioritize, and resolve critical defects, enhancing bug resolution efficiency through improved triage workflows. Participated actively in sprint planning, requirement reviews, release validations, and production sign-off activities to guarantee the delivery of high-quality software. Maintained comprehensive QA documentation, including test plans, test cases, defect reports, and release validation documents.QA Consultant
Mangalam Information Technology · 2023 — 2025Cultivated relationships with external stakeholders to create a robust network of partnerships. Worked collaboratively with internal teams and external stakeholders to ensure design elements adhered to brand values and standards. Utilized various tools, including CATO VPN, Adobe Workfront, and Amazon WorkSpaces, while managing configurations for different Universities' back-end systems. Verified various parameters during the assessment of University Instances, and evaluated New & Revision tasks for University websites. Acknowledged for contributions to project success and client satisfaction. Coordinated with stakeholders to ensure alignment between QA goals and business objectives. Led extensive training sessions for QA teams to enhance their skills.Sr. QA Analyst
Injala Inc. · 2020 — 2023Created test plans and test cases specifically for user acceptance testing, confirming that software complied with customer requirements. Established best practices, documenting procedures for software testing to bolster accuracy and reliability of products. Conducted testing for new software applications to facilitate a seamless transition to production environments. Identified and recorded software requirements and user stories pertinent to testing objectives. Developed test data to ensure thorough coverage of all test scenarios. Designed and executed test cases for integration and system testing, ensuring compatibility between components.UI Tester
Milestone Internet Marketing · 2017 — 2019Implemented end-to-end QA test plans in alignment with client SRS documents for over 20 responsive websites, ensuring pixel-perfect UI consistency across various devices and browsers. Provided structured QA and testing reports to professional service clients across Restaurant, Hotel, and Payment Gateway sectors, achieving a zero-layout defect rate at go-live. Managed parallel QA processes across staging and live environments, covering Blog, Event Calendars, Mobile Websites, and client edit validations, which helped minimize post-launch UI regressions. Designed project layouts to match client-approved UI specifications, ensuring brand consistency across all delivered properties.QA Analyst
Concept Infoway Pvt. Ltd. · 2015 — 2017Performed comprehensive manual testing across functional, regression, and cross-browser scenarios for web and mobile applications, consistently delivering defects-free releases centered on user experience. Developed and sustained detailed QA documentation, including test plans, test cases, and release notes, ensuring complete traceability aligned with project goals. Mentored two junior QA testers on test design standards and Software Testing Life Cycle (STLC) best practices, promoting a collaborative team culture and reducing onboarding time. Engaged directly with clients to gather testing requirements and provide updates on progress, reinforcing stakeholder communication and trust throughout the STLC.
Skills & Expertise
Education
- Diploma in Computer Application TechnologyGarware Institute of Career Education & Development · 2004 — 2006
- Bachelor of Commerce (B.Com)Kandivali Education Society of Commerce · 1999 — 2004
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