Jijilyn

Jijilyn V. is a Virtual Assistant with a robust background in customer service and the BPO industry. Her expertise is demonstrated through her strong capabilities in multitasking and providing exceptional client support. With early educational foundations established at Sta. Ana National High School and further studies in Humanities and Social Sciences, she pursued Civil Engineering studies at the University of Mindanao. Professionally, she has served as a call center agent at Concentrix and gained valuable experience with role-specific responsibilities during her tenure at Brain Health USA as a virtual assistant, as well providing services to Cigna Dental account focusing on health care, where her key contributions included handling both inbound and outbound calls and performing back-office tasks for patient scheduling and appointment bookings.