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Jim-Collie D. — Mid-Level Records Support Specialist from Philippines

Jim-Collie D.

Mid-Level Records Support Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Jim C. is a dedicated Records Support Specialist, adept at handling records retrieval and document management. He is skilled in organizing, verifying, and maintaining confidential records within business operations. Currently employed at Peak Outsourcing since February 2025, Jim effectively oversees document processing, ensuring accuracy and timeliness. His previous experience at Conduent as a Customer Service Representative in the telecommunications sector and as a Technical Support Representative at Infocom Technologies Inc., reflects his versatile expertise in customer-centric roles. Jim's key skills include proficiency in Microsoft Excel, Microsoft Word, and English Communication. He holds a Bachelor of Science in Entrepreneurship from Bestlink College of the Philippines. Notable achievements include recognition as a Subject Matter Expert in 2023 and being a Top Agent for three consecutive months in 2025, underscoring his commitment to excellence.

Experience

  • Record Support Specialist

    Peak Outsourcing · 2025 — Present
    Maintains and verifies records while managing requests and updates within databases to ensure proper document processing.
  • Customer Service Representative

    Conduent · 2022 — 2025
    Handled customer inquiries and provided support in the telecommunications sector, utilizing effective communication skills.
  • Customer Service Associate

    Infocom Technologies Inc · 2021 — 2022
    Delivered technical support and addressed customer concerns, enhancing overall service and satisfaction.

Skills & Expertise

Education

  • Bachelor Of Science In Entrepnuership
    Bestlink College Of The Philippines · 2018 — 2022

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