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Jingle C. — Mid-Level Virtual Assistant and Content Writer from Philippines

Jingle C.

Mid-Level Virtual Assistant and Content Writer

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jingle C. M. is an experienced Content Writer and Virtual Assistant with a proven track record in the fields of live chat and email support, lead generation, and social media management. In her role at Plugwork, she excels in utilizing advanced tools and platforms, such as Magento and Google Suites, to create and update engaging content across various artistic categories. Previously, she served as an Executive Virtual Assistant at the Phyllis Song VA Company, handling a range of tasks from email management to graphic design using platforms like Canva and Zoom. Her expertise extends to e-commerce, demonstrated through her work as a Product Lister for Meero at the Talent Work Group Company, where she described product images and managed administrative tasks. In the real estate sector, Jingle excelled as an Executive Assistant and Appointment Setter for Teams By Design, coordinating appointments and nurturing client relationships. Her technical proficiency is further highlighted by her ability to use tools such as Microsoft Office and Adobe Creative Suite. Jingle holds a Bachelor of Science in Information Technology with a major in Multimedia from Informatics Computer Institute in Bohol.

Experience

  • Content Writer and Virtual Assistant

    Plugwork · 2023 — 2026
    Creates content across various categories and performs editing and updates using the Magento tool.
  • Appointment Setter, Lead Verification

    Lead Generation Team, Leadspring ISA · 2023 — 2023
    Engages in cold calling leads to verify details, forwarding information to the Medicare Sales team.
  • Executive Virtual Assistant/Graphic Designer & Content Writer

    Phyllis Song VA Company · 2023 — 2023
    Manages emails and calendars, sets appointments, and conducts administrative tasks through email and text communication.
  • VA & Receptionist at Meero E-commerce Product Lister & Administrative Assistant

    Talent Work Group Company · 2022 — 2023
    Handles incoming calls and provides customer service, describing product images and performing administrative duties.
  • Hybrid Customer Service Support/General VA/Appointment Setter/Social Media Manager/Chat & Email Response

    Invaluable Business Analytics · 2021 — 2022
    Handles chat support, cold calling, appointment setting, lead generation, administrative tasks, and manages social media updates.
  • Real Estate UK Executive Assistant & Appointment Setter

    Teams By Design- Neesh Outsourcing Company · 2018 — 2021
    Manages calls, lead generation, email handling, appointment booking, and customer service responsibilities related to real estate transactions.
  • Live Chat and Email Support Specialist

    Taskus Bohol · 2017 — 2018
    Responds to multiple live chats and email inquiries, supporting customers with sales and billing issues.
  • EBAY E-commerce Executive & Sourcing Specialist, Product Researcher & Product Lister, Photo Editor/Graphic Artist/E-commerce Executive VA, Content Writer

    Adscelerate Marketing Company · 2014 — 2017
    Conducts product research, edits and uploads images for the eBay store, and manages orders and listings.
  • Receptionist/Customer Service and Technical Support Professional (Level II) at Microsoft Surface– CSR/Chat Support/Non-Voice Support

    STREAM INTERNATIONAL GLOBAL SERVICES- Cebu, City · 2013 — 2014
    Handles technical calls and live chats, creating and tracking tickets for issue resolution and upselling products.
  • Customer Service Representative, Sales Representative, and Technical Support/Tier 3 Email Response Team Tier 3 KANA Dept.

    QUALFON – Cebu · 2009 — 2012
    Manages escalated issues, billing inquiries, and sales support through both inbound and outbound calls.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology Major in Multimedia
    Informatics Computer Institute (ICI)- Bohol · 2004 — 2008
  • Secondary Education
    Colegio de la Medalla Milagrosa(CMM) · 2000 — 2004
  • Elementary Education
    Garcia-Hernandez, Central Elementary School · 1995 — 2000
  • Diploma in Computer Studies
    Informatics Computer Institute (ICI)- Bohol

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