Jissa V.

Jissa V. is an experienced Appointment Setter with a background in the insurance industry, specializing in building rapport with U.S. veterans and supporting licensed agents through effective outbound calling, lead qualification, and appointment scheduling. Her responsibilities have included using CRM & Lead Management to track conversations and manage follow-ups, as well as maintaining accurate records in sales team coordination and Virtual Assistant for 3 years in a Healthcare industry. Previously, Jissa worked as a Fraud Specialist at TELUS International, where she reviewed account documents and electronic records to detect suspicious activities and investigated complex financial transactions for fraud. She has also held multiple Customer Service roles in the business process outsourcing sector, resolving inquiries and providing detailed product information. Jissa is proficient in Google Space Management, medical reception, and data entry, demonstrating versatility across sales, customer service, and financial review domains.