jither D.

Jither D. is an experienced eCommerce Virtual Assistant, highly skilled in customer support, order management, and technical support. With a background in marketing management from the University of Mindanao, Jither has honed an ability to resolve complex issues through efficient problem-solving and adaptability. Jither's career includes significant achievements such as serving as a Subject Matter Expert at Frontier Communications, where they provided escalation support across phone, email, and chat platforms, and consistently delivered top results, being recognized as the Top Sales Agent for five consecutive months. Jither is proficient in Google Workspace, CRM tools, and leading eCommerce platforms like Zendesk, Gorgias, and Shopify. Jither excels in multitasking, time management, effective communication, and has a proven track record in organization and data entry/management across different business environments.