Jizzle B.

Jizzle M. is a detail-oriented professional with over two years of experience working within the U.S. healthcare and dental industries, primarily through roles as a Customer Service Representative in a high-demand BPO setting. At TTEC, Jizzle supported U.S. medical healthcare members by managing billing inquiries and conducting eligibility and benefits reviews. Transitioning to Concentrix, Jizzle adeptly handled over-the-counter benefit inquiries while ensuring service accuracy and timely card replacement processes. Further sharpening skills at Sagility, Jizzle provided comprehensive support to both healthcare members and dental provider accounts, performing tasks such as insurance verification and dental breakdown of benefits. Jizzle is adept at claims follow-ups and resolution while navigating multiple systems efficiently. Maintaining HIPAA compliance and data confidentiality has been a consistent hallmark across all roles. With a Bachelor of Science in Environmental Science from the University of Rizal System, Jizzle is preparing to transition these versatile skills into a Virtual Assistant role.