Jlia D.

Júlia D. is a proficient Administrative Assistant and Customer Service professional with valuable experience in office management and client interaction. Fluent in English, she excels at producing well-structured technical documents and engaging confidently in professional discussions and presentations. Júlia graduated from a high school specialized in Administration in 2020 and holds technical certifications in Microsoft Office and Google Workspace. In her role as an Administrative Assistant at a law office, she was instrumental in creating spreadsheets that significantly reduced reporting time and efficiently managed executive calendars. Her tenure in customer service at Youtility involved resolving over 30 customer inquiries daily via chat and email, maintaining high customer satisfaction scores. Known for her communication skills and proficiency with Microsoft Office and Google Workspace, Júlia is a versatile asset in administrative and customer-focused environments.