Jo D.
Senior Medical Billing Specialist
Open to offersNew to PlatformAbout
Jo Dianne A. is an experienced Medical Virtual Assistant with over 10 years supporting healthcare and legal organizations in the United States. Her expertise centers on medical records management, claims processing and billing, and strict HIPAA compliance. Jo Dianne has successfully collaborated with law firms and healthcare providers to obtain, track, and organize sensitive patient information, leveraging online portals such as Chartswap, ChartRequest, Ciox/Datavant, and MoveDocs. She ensures timely communication with providers and attorneys and handles patient billing, insurance claims, and financial records with high accuracy. As a medical biller at Ricci Law Firm and Triad Psych/Healthcare Coding Integrity, she maintained patient accounts, processed insurance claims, and coordinated billing processes. Jo Dianne holds a Bachelor of Science in Nursing and is a registered nurse, further grounding her in medical terminology and documentation standards.
Experience
Medical Biller
Ricci Law Firm · 2024 — 2026Maintained accurate records while organizing patient information within the system. Managed patient accounts, addressing billing, collections, and payment postings. Processed insurance claims in a timely manner. Prepared and submitted billing statements for claims processing. Ensured compliance with HIPAA while handling patient payments and records. Collaborated with internal teams to keep patient accounts in good standing, following up on payments as necessary.Medical Virtual Assistant
Happier Living · 2016 — 2018Facilitated communication between patients and practitioners concerning treatments, follow-ups, scheduling, and check-ins. Maintained comprehensive details in patient account records along with billing activities. Coordinated with insurance companies to ascertain eligibility and detail claims.
Skills & Expertise
Education
- Professional Teaching DiplomaWest Visayas University · — — 2016
- Bachelor of Science in NursingMindanao Medical Foundation College · — — 2006
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