Joan G.

Joan G. is a seasoned Virtual Assistant based in Bucana, Davao City, Philippines, with expertise in customer service and administrative support. She graduated with a Bachelor of Arts in English Language from Agusan del Sur State College of Agriculture and Technology. Joan has extensive experience working with international companies such as AVAS Flowers in the USA and GSM Business Solutions in the UK. Her responsibilities have included managing customer interactions through various channels such as chat, email, and phone, as well as handling customer inquiries, order discrepancies, and appointment scheduling. She has also assisted with billing concerns, lead generation, and upselling services. Joan excels in data entry, appointment scheduling, and using platforms like Canva for design purposes. Her work history showcases her ability to provide professional and efficient customer support, ensuring client satisfaction and contributing to business growth.